Niagara Falls, Canada, where it’s...
Safe to Play. Safe to Stay.

You have our assurance.

We are committed to fulfilling all new standards introduced by Provincial and Regional Health Authorities for your safety and comfort, confident that our teams will apply their decades of hospitality experience to ensuring your safe enjoyment of our destination.

Our number one priority is the health and safety of team members and visitors.

Following the government’s framework for reopening the province and public health guidelines, Niagara Falls’ accommodations, retail stores, attractions and restaurants are implementing stringent measures designed to ensure cleanliness, physical distancing and reduced contact.

Upon reopening, attractions, parks, restaurants, experiences (such as shows, tours, and fireworks), amenities and other offerings may be modified and limited in capacity, subject to limited availability or closure, based on direction from public health authorities.

Every business will develop a plan for health & safety guidelines based on provincial requirements. For everyone’s safety and comfort, this includes:

Sanitization and Hygiene

  • Frequent cleaning and disinfection on high-touch surfaces
  • Handwashing and/or hand sanitizer stations for staff and guests
  • Personal protective equipment for staff as required
  • Face masks are recommended for guests and may be required at attractions
  • Staff members are actively screened for COVID-19 and not permitted to work if they fail the screening

Physical Distancing and Limited Contact

  • Guests and staff practice physical distancing of 2m/6ft
  • Signage and ground markings posted as appropriate for physical distancing (proper spacing for queue lines and check-outs, directional arrows, etc.)
  • Physical/protective barriers
  • Limited or reduced capacity for guests at attractions, restaurants and retail stores
  • Cashless transactions

Use the self-screening tool before leaving home to help keep everyone safe and healthy. If you fail the screening you are not permitted to visit and must contact your health care provider. It may be different than the last time you visited, but together we can find safe ways to create new memories.

Accommodations

  • All major brands will be fully compliant with the directives of their corporate offices
  • Best practices as required by Regional and Provincial Health Authorities
  • In-room Housekeeping to your personal preference (standard daily or on request only)

Attractions

  • Physical distancing will be in place before, during and end of experiences 
  • All common touch surfaces will be disinfected on a regular basis
  • Timed ticketing is offered, where applicable
  • Face masks may be required at attractions

Dining

  • For your safe and pleasant dining, table spacing has been adjusted to allow for 2m/6ft between tables
  • Staff are wearing masks

Shopping

  • Physical distancing will be in place 
  • All common touch surfaces will be disinfected on a regular basis

Safety is a Shared Responsibility

Practice physical distancing.
Cover your mouth & nose when sneezing or coughing.
Wash your hands often.
Stay home if you are not feeling well.

Safe to Play. Safe to Stay.

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