The Niagara Falls Commitment

Keeping workplaces, staff and guests safe is our destination’s primary focus. Key public health measures are in place and we all share a responsibility to stay informed, be prepared, be flexible and follow health and safety guidelines.

See What's Open in Niagara Falls

Retail stores, including gift shops, art galleries, wineries, breweries and distilleries are applying physical distancing, limited contact and cleaning guidelines, which can include:

• actively monitor compliance with required capacity limits set in the Reopening Ontario Act and ensuring that physical distancing of two metres is maintained by store staff and patrons
• booking appointments in advance or on the spot
• requiring customers to use alcohol-based hand sanitizer upon entering
• face masks are required in all enclosed public spaces
• frequent cleaning and disinfection of high-touch areas such as door handles and shopping carts
• one-way aisles and directional arrows
• floor decals at check-out lines for appropriate spacing requirements of 2m/6ft
• actively manage all line-ups or groups of patrons congregating and ensure all patrons waiting in line-ups inside or outside the shopping mall or retail store under your control maintain physical distancing of at least two metres
• dedicated entrance and exit doors
• cashless and touchless payment transactions, where possible
• continuing to encourage curb side pick up or delivery

Niagara’s top shopping destinations have also released information about health & safety programs and protocols. You can learn more by clicking on the logos below.