Niagara SkyWheel

Niagara SkyWheel Visitor Journey

Guests will be met with posted signage advising them of physical distancing expectations, including ground markings.

Online Ticket Purchase

Tickets are available for online purchase and printed tickets can be redeemed by contactless paper scan at the ride queue. Mobile device redemption for online ticket purchase is also available at our glass enclosed booth. Visitors will require a bar code to be scanned from their mobile device to redeem purchase and a paper ticket will be placed in pass through for contactless pick-up. Tickets can be purchased in person at our glass enclosed booth. Visitors will purchase their ticket and paper tickets will be placed in pass through for contactless pick-up.

Focus on Sanitization

The entire Niagara SkyWheel will be sprayed with Aegis Microban Shield, a long-lasting antimicrobial surface treatment which helps reduce the growth of harmful microbes. Quaternary Ammonium (quat sanitizer) or commercial disinfectant wipes will be used frequently to clean and sanitize all contact surfaces including cash registers, printers, payment card terminals, counters, railings, gates and turnstiles. High touch areas of the gondola will be wiped clean after every ride and left empty for one complete ride cycle. Windows of the gondola will be left open whenever possible to encourage air flow.

Crew Member Health Checks

A temperature check and health questionnaire will be conducted for each employee prior to each shift. Employees must adhere to strict health and safety guidelines, including frequent handwashing and sanitization, wearing face masks and gloves at all times, following cleaning and sanitizing procedures and physical distancing measures.